hl2.exe has stopped working

xetrocoen · April 2017

ALERT!! Please help, this is the most common crash for me..
This crash appears randomly during the game and breaks the routine.

El Negro · April 2017

I believe most people tend to get this "random crash", with little to no apparent reason why.

All I can say is, you should check your dumps folder, which should be in "C:\Program Files (x86)\Steam\dumps", upload the ones that say crash_hl2 to a RAR file and then to any file-hosting website, I recommend mediafire, dropbox and mega.nz

Spirrwell · April 2017

Yeah, random crashes do happen, some that we have a real hard time debugging for certain reasons. As El Negro said, you can upload the .dmp files you have for us to look at. After we release 3.6, it should actually be easier for us to analyze crashes like that, and I especially hope people send in their crash dumps then.

Colonel · April 2017

What are your computer specs?

xetrocoen · April 2017

Sir El Negro, Spirrwell, the common exception code is '0xc0000005' (access violation) with description:
"the thread tried to r/w to virtual address without access". Here are my dumps for more information:
https://www.dropbox.com/s/i5zijxj8lnj57hv/dumps.rar?dl=0

Spirrwell · April 2017

You don't need to tell us that, it's not actually very helpful, and we can see those things when we analyze them. Anyway these particular crashes are ones we cannot debug because they happen in studiorender.dll. There WAS one that was crashing in a NVIDIA related DLL, so the only thing I could recommend is that you update your graphics card drivers.

After we release 3.6 we should be able to better debug these kinds of crashes. We'll hopefully get that out soon.

Combine · April 2017

Judging by the low texture setting in the picture, might have to do with your Graphics Card or something with your PC if it happens commonly. Try upgrading or doing Graphics Card Updates while you're at it and see if it happens again.

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