Problem with Server Browser

BrandellBrandell Senior
edited January 2017 in Bugs/Support
Hello all

One player asked me for help. He can't open the server browser in main menu. Other buttons seem to be fine.
He also made a video about it: https://www.youtube....h?v=Le5DUxdVLYo

He says that he didn't do anything with files. He started playing in PVKII in 2012, then someone stoled his account and our player deleted steam. And only today he installed PVKII again and got this error.


One player asked me for help. He can't enter in ANY server because VAC doesn't let him to do it.
This player had one VAC ban on his account, but now he is totally fine and plays in Dota 2 every day.

Any suggestions how to fix this?

Comments

  • BrandellBrandell Senior
    edited January 2017
    *Bump*
  • FelisFelis Glitch Kitty PVKII Team
    edited 8:50AM
    Brandell wrote:

    This player had one VAC ban on his account, but now he is totally fine and plays in Dota 2 every day.


    Does he have a VAC ban in any of the following games:


    Counter-Strike: Source
    Half-Life 2: Deathmatch
    Day of Defeat: Source
    Team Fortress 2


    If he does, the ban also applies to PVKII.
  • BrandellBrandell Senior
    edited 8:50AM
    Sadly, I don't know. He only plays in Dota 2.

    I will ask him to install one of these games.
  • BrandellBrandell Senior
    edited 8:50AM
    He installed tf2. And he is fine.
    He even decided to do it on alternative account. Same result.
  • SpirrwellSpirrwell That Guy That Knows Things About a Lot of Things PVKII Team, Authorized Creator
    edited 8:50AM
    Well first thing, we need to know the EXACT error message. There's different error messages relating to VAC, so trying to figure out what the problem blind like this isn't going to work so well. Secondly, if the player already had an alternate account without a VAC ban, they should try PVKII with that if you believe this to be an actual error.
    5GY1DFV.png


    ░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░████████████░░░░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░██████░░░░██░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░░░░░░░████░░█████░░░██
    ░░░░░░███░░░░░░░░░░░░░░████░░█████░░░███
    ░░░░░░░░░░░░░░░░░░░░░░░░██░░░░░░████░░█████░░░████
    ░░░░░░░░░░░░░░░░░░░█████████░░███████████░░████
    ░░░░░░░░░░░░███████████████████████████░░░░░░██
    ░░░░░░░░░██████████████████████████████░░░░░░██
    ░░░░░░░█████████████████████████████████░░░░░░██
    ░░░░░██████████████████████████████████░░░░░░███
    ░░░░░███████████████████████████████████░░░░░████
    ░░░░████████████████████████████████████░░░░░████░░
    ░░░░███████████████████████████████████░░░░█████░░░
    ░░░░█████░░░░░░░░████████████████████░░░░██████░░░░
    ░░░░░██░░░░░░░░░░████████████████████████████░░░░░░
    ░░░░░░░░░░░░░░░░░██████████████████████████░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░████████████████████░░░░░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░░░░░█████████████░░░░░░░░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░░░░░████████░░░░░░░░░░░░░░░░░░░░
    ░░░░░░░░░░░░░░░░░░░████████░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░░░░░██░░░░░░░███████░░░░░░█████████░░░░░░░░░
    ░░░░░░███░░░███████░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░░░███████████░░░░░░░░░░░░░░░░░███░░░░░░░░░░░░░
    ░░░████████░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░
    ░░████░░░░░░░░░░░░░░░░░░░░░░░░░░██████░░░░░░░

    yP71cHI.gif

    Xxkr2il.jpg
    56JtqQq.jpg
    kJFRh1a.png
    MOBO: MSI Z87M GAMING
    CPU: Intel® Core™ i7-4770K OC'd @ 3.7 GHz
    GPU: EVGA GTX 660 Ti
    RAM: Ripjaws X 8GB (2 x 4GB) DDR3 2133MHz
    OS: Windows 10 Technical Preview

Sign In or Register to comment.